MICE Customer Advisory Board Meeting
November 19-21, 2025

Welcome to the 2025 Board Meeting at PGA National Resort!
We’re excited to invite you to our third annual Board Meeting, taking place Wednesday, November 19 through Friday, November 21
at the newly reimagined PGA National Resort in Palm Beach Gardens, Florida. After unforgettable gatherings at The Hermitage in 2023 and Durango Resort in 2024, we’re looking forward to another few days filled with collaboration, camaraderie, and celebration
all in a setting designed to inspire connection and fresh thinking.
The official meeting will begin at 4:00 p.m. on Wednesday, November 19th and will wrap up
by 11:30 a.m. on Friday, November 21st, so please plan your travel accordingly.
Thank you for choosing to share your valuable time with us. We can’t wait to welcome
you and make this years’ experience just as meaningful and memorable.
· EVENT DETAILS ·

400 Ave of the Champions, Palm Beach Gardens, Florida 33418
· AGENDA ·
We are currently finalizing the agenda, but in the meantime, we kindly ask Board Members to plan their travel to arrive in time for a meeting scheduled at 4:00 p.m. on Wednesday, November 19th. The meeting will conclude by 11:30 a.m. on Friday, November 21st.
For those whose travel logistics make it difficult to arrive by Wednesday afternoon, we do
have a limited number of rooms available on Tuesday night. Please let us know if you would like to reserve.
Wednesday, November 19
START
Throughout the Day
4:00 - 5:30 PM
5:30 - 6:30 PM
6:30 - 7:15 PM
7:30 - 9:30 PM
FUNCTION
Arrivals
Welcome
Site Visit of PGA
Reception
Dinner
LOCATION
Vista Room
Lobby Terrace
The Butcher's Club
Thursday, November 20
START
7:30 - 8:45 AM
9:00 AM - 12:00 PM
12:00 - 1:30 PM
2:00 - 9:00 PM
9:00 PM
FUNCTION
Breakfast
Print Activity & Discussion
Lunch
Destination Exploration & Dinner
Afterglow
LOCATION
Master Terrace
Vista Room
Master Terrace
Eau Palm Beach
Friday, November 21
START
8:00 - 9:00 AM
9:00 AM - 12:00 PM
11:30 AM
Throughout the Day
FUNCTION
Breakfast
Trends & Open Discussion
Lunch (To-Go)
Departures
LOCATION
Vista Room
Vista Room
· TRANSPORTATION & ACCOMMODATIONS ·
- Accommodations: Complimentary rooms and meals for the duration of the meeting. Special rates for extensions or pre-arrivals.
- Air Credit: Please contact Hannah Umansky for flight reimbursements up to $400 with a copy of your W-9.
- Airport Transfers will be provided.
· HOSTS ·

CHRISTIE PIENAAR
Vice President, Group Sales

AMY BUTTERFIELD
Senior Vice President, Global Group Sales
· SPONSORS ·






