8:30 a.m. – Opening Remarks
Anita Kapoor, Master of Ceremonies

8:40 a.m. – Bringing Loyalty to Life

Brian Kelly, Founder, The Points Guy

Sally Beck, General Manager, Royal Lancaster London

Stephen Johnston, Managing Director & General Manager, Boston Harbor Hotel

Ralph Mahana, General Manager, Windsor Court Hotel

Daniel Meury, General Manager of Andara Resort & Villas

Shawn Tan, The Fullerton Singapore, Front Office Manager

9:25 a.m. – Global Leisure Sales – The Power of GM Presence: Gaining more business from the Luxury Travel Advisor

Rick Stiffler, Senior Vice President, Global Sales – Leisure, Preferred Hotels & Resorts

Natalie Payne, Vice President, Sales – Calliope Collective/PTG Consulting

Eva Codina, General Manager, Casa Di Langa

Dee Patel, General Manager, The Hermitage

Janet White, VP Leisure Sales, Montage International

Claude Rath, General Manager, Hotel Napoleon

10:10 a.m. – Housekeeping Notes